For decades, inflight WiFi was treated as a secondary perk rather than an essential part of air travel. That mindset has changed rapidly as passengers now board aircraft expecting the same digital experience they receive on the ground. Business travelers want uninterrupted VPN access, families stream entertainment across multiple devices, and international flyers increasingly rely on messaging and cloud-based work during ultra-long-haul journeys. Airlines that fail to meet those expectations are facing growing customer criticism, with poor connectivity seen as outdated rather than unavoidable.
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