Do Pilots Ever Have To Resolve Situations Involving Disruptive Passengers?

Occurrences of disruptive passengers aboard commercial flights have risen steadily in recent years, especially during the COVID-19-driven era of mandatory masks on commercial flights. During that time, on January 13, 2021, the Federal Aviation Administration (FAA) implemented a Zero-Tolerance Policy Against Unruly Passengers. The FAA made this policy permanent on April 20, 2022. When announcing the policy as a permanent fixture in commercial aviation, the FAA stated that the policy, along with a public awareness campaign, helped reduce the occurrence of unruly passengers by 60%.

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